Last updated: 14/06/2024
Nursery Lane Dental (“us”, “we”, or “our”) operates the Nursery Lane Dental website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://nurserylanedentalleeds.co.uk
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Name
- Email address
- Telephone number
- Address
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
UK General Data Protection Regulation (UK GDPR), UK DPA 2018, UK PECR and EU General Data Protection Regulation (EU GDPR)
Our practice is Notified with the Information Commissioner’s Office (ICO).
Our Data Controller can be contacted at our practice address or by telephone with any questions you may have or details concerning the protection of your personal data.
Patient Records
Our Practice is Registered with the Care Quality Commission (CQC). Details of our Registration can be seen at www.cqc.org.uk. Our practice has to comply with the CQC data protection policy for Patient Records both offline and online.
Our Website
This privacy notice relates to your use of our Service
Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third-party websites may also gather information about you in accordance with their own separate privacy notices.
For privacy information relating to these other third-party websites, please consult their privacy notices.
Definitions
Personal data: means any information that can be linked to an individual and identify them no matter if on its own or when combined with other data. Examples of personal data are name, ID number, location data, health information, political or economic interests, online identifiers, and IP addresses.
Our collection and use of your personal data
We may collect your personal data when you access our website, register with us, contact us or send us feedback.
We collect this personal data from you either directly, such as when you register with us, contact us, or indirectly, such as your browsing activity while on our website (see ‘Cookies’ ).
The personal data we collect about you depends on the activities carried out through our website. This information includes:
We use this personal data to:
Our legal basis for processing your personal data
When we use your personal data, we are required to have a legal basis for doing so. There are various legal bases on which we may rely on, depending on what personal data we process and why.
The legal bases we may rely on include:
Who we share your personal data with
We share personal information from our customers and users with third parties under the very limited circumstances and specific purposes below:
We are responsible for background checking our vendors to ensure that such companies process your personal information in conformity with the applicable data privacy regulations, information security standards and our own standards.
For how long we keep your data
The period for which data is retained varies according to the purpose for which the data is processed. Personal data is being kept only for the time necessary to fulfil the processing purpose. In addition, there may be legal requirements that determine certain data to be retained for a minimum period.
Cookies and other tracking technologies
A cookie is a small text file which is placed onto your device (e.g: computer, smartphone or another electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For further information on cookies, our use of cookies, when we will request your consent before placing them and how to disable them, please see our Cookie Policy.
Analytics
We use third-party analytics services (such as Google Analytics) as well as self-hosted data collection services on our Services to collect and analyse usage information through cookies and similar technologies; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics purposes, you may install the Google Analytics Opt-out Browser Add-on.
Advertising
We may work with several companies that assist in marketing our services to you on third party websites, mobile apps, and online services. These third parties may use cookies, web beacons or other tracking technologies to collect information about your use of certain parts of the Services and your activities across other websites and online services, which they may associate with persistent identifiers.
Their activities and your choices regarding their use of your information to personalise ads to you are subject to and set out in their own policies. We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device by non-affiliated, third-party providers. As described below, these providers may offer you a way to opt-out of the collection of information that is used for our interest-based advertising to you. We cannot guarantee that these instructions will not change, or that they will continue to be available; they are controlled by each third-party service provider, not us.
Marketing
We would like to send you information about products and services, competitions, and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by email or text message (SMS).
If you have agreed to being contacted in this way, you can unsubscribe at any time by:
Your rights
You have certain rights when it comes to the use of your data. At our practice we make this a global commitment and treat all our users equally. These are:
a. Right to be Informed: You have the right to be informed about all data processing activities performed on your personal data at the point of collection.
b. Right of Access: Also known as Data Subject Access Requests (“DSARs” or “SARs”), you have the right to request information relating to you, and to receive a copy of your personal data.
c. Right to Rectification: You have the right to request the rectification or completion of inaccurate or incomplete personal data concerning you.
d. Rights to Erasure, Restriction, Data Portability and to Object: In certain circumstances you have the right to:
Have in mind that we can still store some of our users’ anonymised personal information, as it is not possible to directly link to the data back to their identity.
We may also retain some personal information that is strictly necessary to comply with legal or governmental obligations.
e. Automated Decision Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects concerning you.
f. Facilitating Your Rights: We are required to provide within one month of receipt, information on the action we have taken to facilitate the request, or where applicable, the reasons for not taking action. This must include your right to lodge a complaint with the ICO and to seek a judicial remedy.
How to make use of your rights
To make use of your rights as stated above, you can make a direct request with us. Once you submitted your request, our team will get in touch with you within 30 days upon request.
The UK GDPR and EU GDPR allows us to extend this period by a further two months in certain circumstances.
Other Jurisdictions
For residents of other jurisdictions, to exercise your data protection rights or to receive more details in connection with them, you can submit requests via our Contact page. You may be required to provide additional information necessary to confirm your identity before we can respond to your request. We will consider all such requests and provide our response within the period required by applicable law.
Please note, however, that certain information may be exempt from such requests, for example if we need to keep the information to comply with our own legal obligations or to establish, exercise, or defend legal claims. Your rights and our responses will vary based on your state or country of residency.
Please note that you may be located in a jurisdiction where we are not obligated, or are unable, to fulfill a request. In such a case, your request may not be fulfilled. If applicable, you may make a complaint to your local data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
Verifying your identity
We reserve the right to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, phone number, or other information. You are also permitted to designate an authorised agent to submit certain requests on your behalf.
In order for an authorised agent to be verified, you must provide the authorised agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorised agent’s request.
If you would like further information regarding your legal rights or would like to exercise any of them, please contact us using the details available on our Contact page.
Keeping your personal data secure
The security of the personal data we collect from our customers and users is a high priority and we make sure to adopt the proper technical, organisational, and administrative measures to protect the information we hold in our websites and products against loss, unauthorised access, misuse, modification, or destruction. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes to this Privacy Notice
As we improve our products and website, we may also update this Privacy Notice from time to time.
It is your responsibility to periodically check this document and maintain yourself informed about eventual changes in our activities regarding personal data.
We will let you know about the privacy updates on our website:
The “Most recent update” caption at the top of this page indicates when this Privacy Policy was last revised.
If you would like to see the version of the Privacy Notice that was in effect immediately prior to this version, please contact us using the details on our Contact page.
How to contact us
Please contact us if you have any questions about this privacy notice or the data we hold about you.
If you wish to contact us, please use the details on our Contact page.
Do you need extra help?
If you would like this website privacy policy in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).
